{"id":1613,"date":"2015-08-26T14:30:06","date_gmt":"2015-08-26T14:30:06","guid":{"rendered":"http:\/\/fls-handbooks.org\/student\/post-graduate-taught\/f-student-support\/"},"modified":"2015-09-01T11:53:41","modified_gmt":"2015-09-01T11:53:41","slug":"f-student-support","status":"publish","type":"page","link":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/sbs\/pgt\/post-graduate-taught\/f-student-support\/","title":{"rendered":"F. Student Support"},"content":{"rendered":"<h3>Academic Advisor<\/h3>\n<p>At the start of the academic year you will be assigned a Academic Advisor. This person may be your Programme Director or another member of staff associated with\u00a0your Masters programme. You will meet regularly throughout the academic year <img loading=\"lazy\" decoding=\"async\" class=\"  wp-image-2035 alignright\" src=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/help-button-66608_640-300x194.jpg\" alt=\"help\" width=\"266\" height=\"172\" srcset=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/24\/help-button-66608_640-300x194.jpg 300w, https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/24\/help-button-66608_640.jpg 640w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/>with your Academic Advisor to discuss your progress. The content of these progress meetings will be recorded in a series of online forms. You should prepare for each meeting by starting to fill in the appropriate\u00a0meeting form on \u201cMy intranet\u201d. Instructions on how to access the online forms can be found <a href=\"https:\/\/www.intranet.ls.manchester.ac.uk\/public\/downloads.aspx?docId=117221\">here<\/a>.<\/p>\n<p>You should speak to your Academic Advisor about any problems that you are having that are affecting your work (see also <a href=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/snippet\/pgt-e-work-and-attendance\/\" target=\"_blank\">Section on Work and Attendance Regulations<\/a> and <a href=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/snippet\/e-guidelines-on-ill-health-all\/\" target=\"_blank\">Section Guidelines on Ill Health<\/a>).<\/p>\n\n<h3>Deputy Senior Advisor<\/h3>\n<p>There is also a Deputy Senior Advisor who has specific responsibility for PGT students who is available (via the Student Support Office) to discuss any particularly serious problems, or anything you would rather not discuss with your Academic Advisor (including the situation where you may feel it necessary to request a change in Academic Advisor).<\/p>\n\n<h3>Programme Directors<\/h3>\n<p>The Programme Director oversees the content of your Degree Programme and can give you advice on academic matters. A list of Programme Directors and how to contact them can be found in <a href=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/snippet\/pgt-a-programme-directors-and-where-to-find-them\/\">here<\/a>.<\/p>\n\n<h3>Counselling<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-2040 alignright\" src=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/stress-391657__180.jpg\" alt=\"stress\" width=\"241\" height=\"180\" \/><\/p>\n<p>The <a href=\"http:\/\/www.counsellingservice.manchester.ac.uk\/\"><strong>University Counselling Service<\/strong><\/a> offers you help in understanding, dealing with, or overcoming the many sorts of difficulties that may prevent you getting the most out of your life and studies at university.\u00a0 These may include problems at home, pressures from personal relationships, and difficulties in coping with stressful events, now or in the past, such as examinations, separation, bereavement or forms of abuse.\u00a0 There are also some group sessions\/workshops on specific issues, e.g. confidence and self-esteem, managing low mood, managing exam stress, coping better with academic pressure, speaking out in groups, etc. Please see the Counselling Service website for more details and up-to-date information.<\/p>\n<p>Students who have not used the service before, need to complete a brief questionnaire before contacting the service (http:\/\/www.counsellingservice.manchester.ac.uk\/get-help\/appointments\/). This should take no more than 3 minutes to complete. After completion of the questionnaire, you then call the Counselling Service reception desk for available appointment times on (0161) 275 2864. Those students who have used the service within the past 2 months, can make an appointment with their counsellor through the reception desk (0161 2752864).<\/p>\n<p>At certain times the Service experiences especially high demand and waiting times can increase. To ensure the best possible service is provided and waiting times are managed effectively, a Duty Counsellor is available each day (during opening hours) for those who feel they need to talk to someone before the earliest available appointment date.<strong>\u00a0<\/strong><\/p>\n<p><strong>Opening times<\/strong><\/p>\n<p>The Counselling Service is open from 9am to 4pm, Monday to Friday, except on public holidays and during the University's Christmas closure period.<\/p>\n<p><strong>\u00a0<\/strong><strong>Contact details<\/strong><\/p>\n<p>Email: counselling.service@manchester.ac.uk<br \/>\nTel: 0161 275 2864 (52864 from an internal phone)<br \/>\nUniversity of Manchester Counselling Service<br \/>\n5th Floor, Crawford House (building 31 on campus map)<br \/>\nBooth Street East<br \/>\nManchester<br \/>\nM13 9QS<\/p>\n\n<h3>Students with additional support needs<\/h3>\n<p>The University of Manchester welcomes students with additional support needs arising from a specific learning difficulty, such as dyslexia, an unseen medical condition, or a disability or impairment.\u00a0 The University has a central Disability Advisory and Support Service (DASS). Further information can be found here: <a href=\"http:\/\/www.dso.manchester.ac.uk\/\">http:\/\/www.dso.manchester.ac.uk\/<\/a> . In order to access the full support that the University can offer, you should contact the DASS to discuss your support requirements.<\/p>\n<p><strong>Opening times<\/strong><\/p>\n<p>The DASS is open from 10am to 4pm, Monday to Friday.<\/p>\n<p><strong>Contact details<\/strong><\/p>\n<p>Email: <a href=\"mailto:dass@manchester.ac.uk\">dass@manchester.ac.uk<br \/>\n<\/a>Tel: 0161 275 7512 (57512 from an internal phone)<br \/>\nText (only for deaf students): 07899 658 790<br \/>\nMinicom - 0161 275 2794<\/p>\n<p>Disability Advisory and Support Service (DASS)2<sup>nd<\/sup> Floor of University Place (building 37 on campus map)<\/p>\n<p>Oxford Road<\/p>\n<p>Manchester<\/p>\n<p>M13 9PL<\/p>\n<p>If you are a student who has, or suspects they have, support needs and have not yet informed the DASS, then please contact them in the first instance. In addition to this, the School of Biological Sciences has a Disability Coordinator who liaises with the DASS to organise your support in the School.\u00a0 The SBS Disability Coordinator can be contacted by email: (<a href=\"mailto:disabilitycoordinatorFLS@manchester.ac.uk\">disabilitycoordinatorFLS@manchester.ac.uk<\/a>). The Stopford Building has car parking spaces reserved for blue badge holders, wheelchair access and an adapted lift at the car park end of the building.<\/p>\n\n<h3>Health<\/h3>\n<p><a href=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/teddy-562960__1801.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-1541 alignright\" src=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/teddy-562960__1801.jpg\" alt=\"ill health\" width=\"222\" height=\"180\" \/><\/a><\/p>\n<p>The University recognises the importance of the health and wellbeing of all students. Occupational Health Services aim to promote the physical, mental and social well-being of students and to reduce the incidence of ill-health arising from exposure to work place hazards.<\/p>\n<p>You\u00a0can access advice and guidance by going to see the Service or by visiting their website below. Some students will undergo regular health surveillance as required by their School etc, but you can also refer yourself for an appointment.<\/p>\n<p>Where necessary the Service work closely with other services at the University; e.g. the Disability Advisory and Support Service (DASS) to support students with health problems or disabilities.<\/p>\n<p>The Occupational Health Service does not deal with medical or first aid emergencies and cannot diagnose or provide treatment. If there is a serious medical emergency you should phone (9)999 for an ambulance, remembering to call University Security (69966) immediately afterwards so that they can assist the ambulance in getting to you.<\/p>\n<p>You will need an appointment to see an Occupational Health Adviser or Physician as the Service does not have the capacity to see you as a 'drop-in'.<\/p>\n<p><strong>Opening times <\/strong><\/p>\n<p>The Occupational Health Services reception is open from 9am to 4pm. Monday to Friday.<\/p>\n<p><strong>Contact details<\/strong><\/p>\n<p>Website: <a href=\"http:\/\/www.occhealth.manchester.ac.uk\/\">http:\/\/www.occhealth.manchester.ac.uk\/<br \/>\n<\/a>Tel: 0161 275 2858 (52858 from an internal phone)<br \/>\nEmail: <a href=\"mailto:waterlooocchealth@manchester.ac.uk\">waterlooocchealth@manchester.ac.uk<\/a><\/p>\n<p>Occupational Health Service (building 38 on campus map)<\/p>\n<p>182\/184 Waterloo Place<\/p>\n<p>Oxford Road<\/p>\n<p>Manchester<\/p>\n<p>M13 9GP<\/p>\n<p>Additional information on health issues can be found in the MyWellbeing tab of MyManchester.<\/p>\n\n<h3>Night-time telephone advice\/listening service<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2176 alignright\" src=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/Screen-Shot-2015-09-17-at-14.58.13.png\" alt=\"Screen Shot 2015-09-17 at 14.58.13\" width=\"93\" height=\"107\" \/><\/p>\n<p>The Students\u2019 Union runs Nightline, a telephone advice and listening service operated by students that offers a point of contact throughout the night. You can contact Nightline by telephone on 0161 275 3983 \/ 0161 275 3984 from 8pm-8am during term-time. If you would feel more comfortable emailing Nightline rather than phoning them, you can send an email to <a href=\"mailto:nightmail@,manchester.nightline.ac.uk\">nightmail@manchester.nightline.ac.uk<\/a>. Further information is available at <a href=\"http:\/\/manchester.nightline.ac.uk\/\">manchester.nightline.ac.uk<\/a>.<\/p>\n\n<h3>Students\u2019 Union Advice Centre<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-2038 alignright\" src=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/11\/Logo_6fc296ab-3a53-46ea-beec-6a9acadccad51-300x165.jpg\" alt=\"Studentunion\" width=\"227\" height=\"125\" srcset=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/24\/Logo_6fc296ab-3a53-46ea-beec-6a9acadccad51-300x165.jpg 300w, https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-content\/uploads\/sites\/24\/Logo_6fc296ab-3a53-46ea-beec-6a9acadccad51.jpg 400w\" sizes=\"auto, (max-width: 227px) 100vw, 227px\" \/>The <strong>Students\u2019 Union<\/strong> <strong>Advice Service<\/strong> (see their website at <a href=\"https:\/\/manchesterstudentsunion.com\/academic-advice\">http:\/\/manchesterstudentsunion.com\/adviceservice<\/a>) offers free and confidential information and advice to students on personal and academic issues. It is run by professional Advisors who are independent of the University.<\/p>\n<p><strong>Opening times<\/strong><\/p>\n<p>The Students Union Advice Service is open Monday to Friday from 10am to 4pm, all year round (both in and out of University terms) with the exception of public holidays and occasional training days.\u00a0 During these times, students can drop-in, book an appointment, telephone or email the service.<\/p>\n<p><strong>Contact details<\/strong><\/p>\n<p>Email: advice.su@manchester.ac.uk<br \/>\nTel: 0161 275 2952 (52952 from an internal phone)<\/p>\n<p>First floor of the Students\u2019 Union Building (building 68 on campus map)<br \/>\nOxford Road<\/p>\n<p>Manchester<br \/>\nM13 9PR<\/p>\n\n<h3>Discrimination and Harassment<\/h3>\n<p>Information and University policies on discrimination and harassment can be found at <a href=\"http:\/\/www.studentsupport.manchester.ac.uk\/health-and-wellbeing\/bullying-and-harrassment\">http:\/\/www.studentsupport.manchester.ac.uk\/health-and-wellbeing\/bullying-and-harrassment<\/a>\/.<\/p>\n<p>For further information about the University\u2019s Policy on Harassment, or if you have been a victim of some form of harassment, contact the Equality and Diversity Office on 0161 306 5857 or the Students\u2019 Union Advice Service on 0161 275 2952.<\/p>\n\n<h3>The Student Services Centre<\/h3>\n<p class=\"p1\">The majority of the University's administrative services for students (except Accommodation Services) are available from our centralised Student Services Centre, off Burlington Street.<\/p>\n<p><strong>Opening times<\/strong><\/p>\n<p>The Student Services Centre is open from 9am to 5pm, Monday to Friday, except on Tuesdays (10am to 5pm).<\/p>\n<p><strong>Contact details<\/strong><\/p>\n<p>Website: <a href=\"http:\/\/www.studentnet.manchester.ac.uk\/crucial-guide\/\">http:\/\/www.studentnet.manchester.ac.uk\/crucial-guide\/<\/a><\/p>\n<p>Email: <a href=\"mailto:ssc@manchester.ac.uk\">ssc@manchester.ac.uk<\/a><br \/>\nTel: 0161 275 5000 (55000 from an internal phone)<\/p>\n<p class=\"p3\">Student Services Centre<br \/>\nBurlington Street<br \/>\nOxford Road<br \/>\nManchester<br \/>\nM13 9PL<\/p>\n\n<h3>Accommodation<\/h3>\n<p>The Accommodation Office provides information and guidance on a range of issues including ways to deal with any problems that students might encounter over accommodation choices, special needs, existing accommodation difficulties, accommodation for students with families and on temporary accommodation, including provision available outside semester time.<\/p>\n<p><strong>Opening times<\/strong><\/p>\n<p>The Accommodation Office is open from 9am to 5pm, Monday to Friday (apart from Tuesdays, 10am to 5pm).<\/p>\n<p><strong>\u00a0<\/strong><strong>Contact details<\/strong><\/p>\n<p>Email: <a href=\"mailto:accommodation@manchester.ac.uk\">accommodation@manchester.ac.uk<\/a><br \/>\nTel: 0161 275 2888 (52888 from an internal phone)<\/p>\n<p>The Accommodation Office (building 83 on campus map)<br \/>\nGrove House<br \/>\n316 Oxford Road<br \/>\nManchester<br \/>\nM13 9WJ<\/p>\n<p>For private sector accommodation see the Manchester Student Homes website at <a href=\"http:\/\/www.manchesterstudenthomes.com\">www.manchesterstudenthomes.com<\/a>. Manchester Student Homes (MSH) is owned, managed and funded by the University of Manchester and Manchester Metropolitan University and their respective Students' Unions.<\/p>\n<p>The <strong><a href=\"http:\/\/manchesterstudentsunion.com\/adviceservice\">Students\u2019 Union Advice Centre<\/a><\/strong> is also an excellent source of help and advice on problems with private accommodation.<\/p>\n<p class=\"p1\">\n\n<h3 class=\"p1\">International students<\/h3>\n<p>The International Society, William Kay House, 327 Oxford Road (opposite the Students\u2019 Union), offers advice, information and a social base for students.\u00a0 Telephone: 0161 275 4959, email: <a href=\"mailto:int.soc@manchester.ac.uk\">int.soc@manchester.ac.uk<\/a>. Further information can be found on the <a href=\"http:\/\/www.internationalsociety.org.uk\/\">International Society website<\/a>.<\/p>\n<p>The International Team forms part of the Student Services Centre. The advisors see students on an individual basis to discuss any problems (e.g. visas, finance) you may have. Telephone: 0161 275 5000 to make an appointment or see <a href=\"http:\/\/www.manchester.ac.uk\/study\/international\/why-manchester\/student-support\/advice-team\/\">http:\/\/www.manchester.ac.uk\/study\/international\/why-manchester\/student-support\/advice-team\/<\/a><\/p>\n<p>Further information can also be found in the My Wellbeing Section of <a href=\"https:\/\/my.manchester.ac.uk\">MyManchester<\/a>.<\/p>\n\n<h3>Security on campus<\/h3>\n<p>The University Security Service should be contacted if you have concerns about personal security or theft (0161 275 2728) or wish to speak to a member of the security staff. You can also contact the Police Liaison Officers on 0161 275 7042 or <a href=\"mailto:police@manchester.ac.uk\">police@manchester.ac.uk<\/a>.\u00a0 Information on safety can also be found in the My Wellbeing section of <a href=\"https:\/\/my.manchester.ac.uk\">MyManchester<\/a>.<\/p>\n\n<p><a href=\"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/pgt\/post-graduate-taught\/\">Return to Contents<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return to Contents<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":787,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1613","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/pages\/1613","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/comments?post=1613"}],"version-history":[{"count":0,"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/pages\/1613\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/pages\/787"}],"wp:attachment":[{"href":"https:\/\/handbooks.bmh.manchester.ac.uk\/2019-20\/wp-json\/wp\/v2\/media?parent=1613"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}