1.1 Introduction

 

1.2 Programme Contacts

Head of School: Prof Phil Padfield
Programme Director: Dr Arpana Verma

Email: mph.director@manchester.ac.uk

Deputy Programme Director: Dr Paula Whittaker

Email: mph.director@manchester.ac.uk

Programmes Administrators:

(MPH Administration Team)

Elizabeth Barrett
Tel: +44 (0) 161 275 5135Clare Barry
Tel: +44 (0) 161 275 1635

E-mail: mph.admin@manchester.ac.uk

1.482 Stopford Building
The University of Manchester
Oxford Road
Manchester
M13 9PT

We will be available for support queries Monday – Friday, 10:00am – 4pm, UK local time.

MPH Admissions Co-ordinator: Tel: +44 (0) 161 275 1798

E-mail: pgtaught.cbm@manchester.ac.uk

 

eLearning issues should be reported using the following link:

https://bmh-elearning.org/technical-support/

A full staff list can be found in Appendix 1.

The reporting structure for the programme can be found in Appendix 2.

 

1.3 Communications

Good communication between university and student is important for the smooth running of any course, but for an online course it becomes essential. The following section outlines the different options available and their recommended use.

Student e-mail

As a student of the University of Manchester you will be given your own student e-mail address during the registration process:

student.name@postgrad.manchester.ac.uk

Some students may have a number after their surname (e.g. -2@manchester.ac.uk), so please take careful note of your email address during the IT sign-up process. All information and communication to students will only be sent to your student university e-mail address, and it is essential that any communications with tutors and the MPH admin office are made via your university student e-mail address.

It is imperative that students check their university email account regularly, at least on a weekly basis. The reason for this is to ensure that students do not miss out on important pieces of information which may include group information sent to all students. All communication from the MPH team will go to your university email address. Instructions on how to forward your emails from your university address to a personal address can be found here:

https://support.office.com/en-gb/article/Use-rules-in-Outlook-Web-App-to-automatically-forward-messages-to-another-account-1433e3a0-7fb0-4999-b536-50e05cb67fed

You can access your university e-mail account using the same details that you use to log in to Blackboard. To log on to webmail, go to the following address and enter your username and password:

https://outlook.manchester.ac.uk/

You can sign up for your central account and obtain your username and password here:

https://iam.manchester.ac.uk/initial_login/overview.

You must complete this prior to registration.

If you have forgotten your username or password, you can go through the account recovery process here:

https://iam.manchester.ac.uk/recovery_login/overview

Announcements in Blackboard

On the front page of your Blackboard course there is a small space for course announcements. These will be brief and will usually flag up important longer messages or items of information contained on web pages or in e-mails.

Skype

Some students find Skype™ useful. The technical office has Skype, as do some tutors.

http://www.skype.com/intl/en-gb/get-skype/

My Manchester

From here you will be able to access many of the areas and sites that you use regularly, e.g. Blackboard, your e-mail, the Student System and the Library. You will be able to access this when you have set up your username and password at the following address:

https://my.manchester.ac.uk/

 

1.4 Online Re-registration

Full time students are only required to register once – for their year of study. However, all part-time students need to re-register for each year that they study. This is usually done in September. This process is important as it allows you to choose your units for the coming year, calculates the year’s fees based upon your choices, and reactivates your student accounts. You will be sent an e-mail in August telling you about the details of re-registration, which will open from 1st September. You cannot enrol on any units prior to this date.

 

1.5 Tuition Fees

Students should complete their financial registration in September 2016. This should be possible online or over the phone. You are responsible for doing this. Students who have not completed financial registration by their mid-term assignments submission (7th November 2016) may not receive their marks, and may face being withdrawn from the course. The University follows up all bad debts, a process that can affect your credit rating. Financial penalties may be applied if you do not complete registration by the dates specified in the Crucial Guide:

http://www.studentnet.manchester.ac.uk/crucial-guide/

All fee issues are dealt with by the Student Services Centre (SSC). Contact details for the SSC can be accessed via:

http://www.studentnet.manchester.ac.uk/crucial-guide/financial-life/tuition-fees/payment/

 Information on payment options for our modular programme (all part time students) is available here:

http://www.studentsupport.manchester.ac.uk/finances/tuition-fees/fee-amounts/modular-distance-learning/

Please note that you will be responsible for any incidental costs of the programme, e.g.

  • travel and accommodation expenses during any face to face units;
  • some courses use a text book / software which may not be available via the library, students will be expected to incur these costs unless otherwise statecd.

 

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