You should obtain access to the 2016 Crucial Guide for all postgraduate students to get full details of support offered by The University of Manchester. Though you may not be able to come to the university, many support or guidance services can now be accessed by e-mail, phone or mail. The course unit leaders, course unit tutors, the programmes administrator and the programme director are all on hand to support and guide you while you are going through your programme of study. If you have any queries or would like to discuss any issues at all – academic, administrative, technical or personal – please do not hesitate to get in touch. All personal issues will be dealt with confidentially.
If we are unable to help you directly, we can put you in touch with many of the support services that are available to students of the university through our Student Services Centre. You can approach these services independently, without the involvement of MPH staff.
7.1 Student Services Centre (SSC)
The Student Service Centre can help provide you with information about:
- Registration
- Tuition fees queries
- Graduation and transcripts
You can contact the SSC at:
Tel: +44 (0) 161 275 5000
E-mail: ssc@manchester.ac.uk
7.1.1 Student Identity Card
If you would like a University of Manchester Student ID card, please contact the SSC by email to request one (ssc@manchester.ac.uk). If you have uploaded a photograph of yourself to the student system during your application process, this can be used for your student card. If not, please attach a passport sized head and shoulders photograph of yourself to the email.
Alternatively, you can post both of these documents to the Student Services Centre, Burlington Street, The University of Manchester, Oxford Road, Manchester, M13 9PL. The Student Services Centre will then send your University ID card by post.
7.2 Health and Safety and Security on Campus
The University of Manchester always tries to ensure the health and safety of all their students. It has produced a short presentation, available in Blackboard, which covers basic health and safety issues. Some of the issues cover topics relating to the university buildings and premises, however other, especially healthy use of PC’s are applicable wherever you are. Many MPH / MRes students visit Manchester at some time during their programme (for the residential, supervision or graduation). But we also realise that some of our students never visit Manchester.
It is a university requirement that all new students view the film on ‘Health and Safety’, and then answer a number of questions and obtain a minimum of 70% correct answers. We realise that this film is mainly aimed at students who attend the university as opposed to distance learning students; however with this in mind we have tailored the questions to suit distance learning students.
Please can you view the film and complete the test by the end of October.
If you are going to be visiting the University campus for any purpose, please take time to read the university’s Health and Safety Policy before doing so. This can be accessed via:
http://documents.manchester.ac.uk/display.aspx?DocID=654
Security
If you are going to be visiting the university campus for any purpose, please note that neither the Division of Population Health, Health Services Research & Primary Care nor The University of Manchester can be held responsible for your personal property. Please keep your belongings with you at all times. Items left unattended may be removed and destroyed or damaged without warning by University Security Services.
7.3 Student Counselling Service
The University of Manchester Counselling Service offers confidential help with any personal issues affecting work, self-esteem, relationships, mental health or general well-being. Counselling can provide a valuable opportunity to work on personal issues in a confidential setting with someone independent from your own life. The Counselling Service is available for all University of Manchester students (undergraduate, postgraduate or research students) and all members of staff. They are happy to communicate with distance learning students by phone or e-mail. It is free of charge and consists of a team of professional counsellors with extensive experience of helping people with issues such as managing anxiety, confidence and self-esteem, managing low mood, personal development and coping better with academic pressures:
counselling.service@manchester.ac.uk
Telephone: +44 (0)161 275 2864
http://www.studentnet.manchester.ac.uk/counselling/
Distance learning students can use a confidential online videoconference service which will allow you to obtain one-to-one counselling support via videoconference over a secure network.
http://www.studentnet.manchester.ac.uk/counselling/distance_learners/
7.4 Disability Support
The Disability Advisory and Support Service (DASS) provides up-to-date information for students with specific learning difficulties, disabilities, sensory impairments, mental health difficulties and medical conditions.
As well as recurrent information, and a signposting service to other forms of student support, the website will highlight any new developments within the DASS and the field of disability in Higher Education.
http://www.dass.manchester.ac.uk/
Students with dyslexia may also contact Judith Clegg, one of the MPH Course tutors, for one-to-one support and guidance (judith.clegg@manchester.ac.uk).
7.5 Careers Service
The University has a Careers Service which you will be able to use. Please see the link below for more information.
http://www.careers.manchester.ac.uk/
Careers Blog for International Students @ Manchester
Recently launched, a Careers Blog has been set up dedicated to keeping international students at The University of Manchester informed with regular news and upcoming events.
7.6 Equal Opportunities
In conformity with the general intention of the university’s charter, the Public Health and Primary Care Programmes confirm their commitment to a comprehensive policy of equal opportunity for students and prospective students in their admissions policy, in all aspects of teaching and examining, in their counselling of students, and in_Links the way they afford access to any of their benefits, facilities and services. The aim of the policy is to ensure that no student or prospective student receives less favourable treatment directly or indirectly on the grounds of race, nationality, ethnicity, gender, sexuality, marital or parental status, disability, creed, political belief or social or economic class. The Code of Practice for complaints represents our commitment to a programme of action to make these policies fully effective (see Appendix 3).
